Meet the owners
Premier Travel is family run independent business and was established in 1936. Eighty years after Premier Travel arrived in Cambridge as a coach company, the agency is still at the heart of the historic city. We spoke to Manager Amanda who has worked for the company for nearly 29 years:
What does being an independent business mean to you?
Our strap line is: “We are big enough to depend on, but small enough to care”. As we are independent we can work with many different travel companies and tour operators, so we can offer our clients a wide range of products. We are able to sell anything from a coach ticket to a UK break, to a round the world trip. Our company history spans more than 80 years and more than half of the staff have been with Premier for more than 10 years, and many for more than 25! We are members of ABTA, so when clients book with us they know they are fully protected.
Why is it important for people to support independent business now more than ever?
Customer service is of the utmost importance in everything we do; our friendly and highly-experienced travel consultants each offer detailed knowledge of the destinations we sell, are renowned for our attention to detail and will go the extra mile to provide the best possible service. Whether you know exactly what you want from a holiday or you need some ideas to make them come together, we’re always happy to help. We can also offer a number of other services in the branch including theatre bookings, day trips and travel money; our currency kiosk stocks a full range of currencies.
What is your favourite thing about Cambridge?
Cambridge is a truly awe inspiring City, and I love it’s beautiful buildings and it’s history. One of my favourite things to do on a day off in the Summer is to go punting, and really appreciate this beautiful City that we take for granted on a daily basis.
What COVID pre-cautions have you put in place as a business?
We can have four clients in the office at any one time and have hand sanitiser for the clients to use on arrival and departure. We have screens at each of our desks and face shields for our staff. There are only two members of staff in the branch and each time a client leaves the office we sanitise ready for the next clients to arrive. We also ask our clients to scan the track and trace app.
What is your dream holiday?
My dream holiday is one on a beautiful sandy beach where I set up my deckchair for the day with a good book, and just listen to the beautiful sound of the sea. I think we all need that right now!
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